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My Family Mobile - BEWARE! RIPOFF WARNING!!!!!
My Family Mobile - BEWARE! RIPOFF WARNING!!!!!
We canceled our service with WALMART Family Mobile in November 2016 and had the cell number ported to another provider. WALMART has continued to bill us without explanation and is now THREATENING to send us to collection. I have a 100% pay history with everyone I've...
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Anonymous
Margaret Harvey

Just some insight, I myself was a customer with the middle name and last as when it's purchased they simply put it in wrong. You always owe a bill being when I got a Phn I pai...

Anonymous
Anonymous

I got a used data card off walmart.com they don't refund and don't give you a new number I thing it's a scam .

1.8
I didn't like
  • Rude threatening harassing inept customer service and billing
#993290
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I have had Walmart Family Mobile for a few years. I was happy that you can bring your own unlocked phone and the service worked well for my wife and I. Then the billing issue came this month. The only phone which showed on the bill was my phone, not my wife's. To be...
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2.3
I didn't like
  • Errors in the system that led to billing errors
  • Website or customer service
#1104326
Reply to reviews
The the prepaid tmobile phone plan itself is a good price and coverage is ok as long as you are not too far outside a city. I would recommend NEVER giving them your debit or bank information for bill pay. I always paid in store until last month (November 29 2017). I...
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1.5
#1158711
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I have been a customer for appx 8yrs n have recently terminated my service with this compsny! Very hard to talk to actual person when there is an issue, then when you DO finally get through to an actual person, you can NOT understand them, nor can they understand you!...
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1.3
#1148652
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I got new phones in Dec. For my kids for Christmas. What should have been an easy switch from old phones to new phones turned out to be a nightmare. All we were doing was actvating to the phones and deactivating the old ones. We were keeping the same plans, numbers...
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1.4
I liked
  • Affordable
I didn't like
  • Customer service
#1181853
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We signed up for Walmart Family Mobile in 2010/2011 (can't remember if December or January), back when it was actually powered by T-Mobile. Now it's run by tracfone, backed by the company "International Family Mobile". Since then, complaints are ignored and issues...
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1.0
I liked
  • It before walmart sold out to tracfone
I didn't like
  • Anything about the current service at all
#1171281
Reply to reviews
I have been with family mobile for many years. Yes ive had issues here and there, but never the issues ive had since tracphone took over. I have had to call on multiple as in 4 or 5 different occasions because I would get a message saying unable to send message message...
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1.4
#1147640
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If anyone need good reliable phone server, family mobile is the the right one. Service is such a bad that without any reason you will have service outage. You may not have service at all for days. You will not be able to get voice mail as well. I have two lines with...
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#1179712
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Really don't know what you people could possibly be or griping about it's just a side of T-Mobile. Have not had one problem with the service at all! A slamming signal no matter where I go no data problems and comparison to the big guys which T-Mobile is one of Verizon...
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3.8
#1166191
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My Family Mobile - Family mobile phone

I bought a family mobile phone 4 days ago they cant get my phone activated ive called them 4 days now one pissed off customer here
1.0
Details
Coverage Area
#1182610
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