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My Family Mobile - FAMILY MOBILE IS THE WORST PHONE COMPANY YOU CAN GO THROUGH

VERY rude "Supervisors". I've been with family mobile for 2 years. Always had hotspot. Some customer service agent says family mobile has hotspot then some say they don't. I feel as if it was a rush to get my money. I don't like it at all. They could've told me what plan comes with hotspot before I paid $50
1.4
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1332743
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My Family Mobile - Horrible

Worse customer service, and horrible experience with the entire service,they lied to be,i was with them for four years,they didnt tried to resolve the problem ,so i dump them,i am with another company,their lost.
#1331017
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I just called to activate new sim but customer service rep talked a mile a minute and was somewhat condescending. She kept saying press 1 to get into voicemail but I didn't need to 'press 1" for number appeared automatically on the phone screen. And at end of call to...
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#1303866
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Ive been with family mobile for 4 years. Everything was great until they switched to tracphone. Since then it has been be nothing but problems. They tried to raise my payments upon intial switch. I told them he** no i didnt tell them to switch so there for i would not...
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1.3
#1303278
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I went on family mobile website on July 4th & pd my bill. I got up July 5th & my phone had been turned off. I get txt messeages everytime i use my card & knew it had already been taken off my card so i call them. They say they had nothing showing i had pd i told them i...
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1.3
#1298099
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I renewed my plan and my phone still had terrible service. They are misleading in what you get when you sign up for a plan. Your data and speed run out before you even renew your plan but stress the whole "unlimited" deal which you dont get! I tried to speak to someone...
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1.1
#1286924
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Where do i start> stars 0. Coverage sucks i drive in 4 directions from where i live loose connection on every trip. Phone will not get reception back until i go too airplane mode switch on and off to get it back! Photos will not download no mms. Support USELESS!! Save...
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Anonymous
i. rOBERTS

ALL THEY SAY IS LIES ABOUT WHAT THEY GIVE IN AN OVER $40.00A MONTH PLAN . CALLING CUSTOMER SERVICE IS A WASTE OF TIME . YOU MIGHT BE BETTER OFF TELLING YOUR LOUSY SERVICE SITU...

#1280434
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My Family Mobile - Horrible

I have been with family mobile several years. I had always been satisfied with my service until TracFone took over. Bad service, lost payments that took several hours to rectify. I am switching to Metro PCS.
#1273576
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I signed up my Mom for Family Mobile Service and was not able to make or receive a single phone call properly. The cell phone coverage is terrible and it was basically non existent which made it impossible for her to make or receive any calls. When I called customer...
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#1272820
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Error code 16 This request was blocked by the security rules Thailand blocked access to " myfamilymobile.com " ... Thus I can not pay my bill by online internet service. Why would security block this address???? The following is complete entry from trying to pay my...
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3.0
I liked
  • Functional
#1272285
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