My Family Mobile - FAMILY MOBILE IS THE WORST PHONE COMPANY YOU CAN GO THROUGH
VERY rude "Supervisors". I've been with family mobile for 2 years. Always had hotspot. Some customer service agent says family mobile has hotspot then some say they don't. I feel as if it was a rush to get my money. I don't like it at all. They could've told me what plan comes with hotspot before I paid $50
My Family Mobile - Horrible
Worse customer service, and horrible experience with the entire service,they lied to be,i was with them for four years,they didnt tried to resolve the problem ,so i dump them,i am with another company,their lost.
I just called to activate new sim but customer service rep talked a mile a minute and was somewhat condescending. She kept saying press 1 to get into voicemail but I didn't need to 'press 1" for number appeared automatically on the phone screen. And at end of call to...Read more
Ive been with family mobile for 4 years. Everything was great until they switched to tracphone. Since then it has been be nothing but problems. They tried to raise my payments upon intial switch. I told them he** no i didnt tell them to switch so there for i would not...Read more
I went on family mobile website on July 4th & pd my bill. I got up July 5th & my phone had been turned off. I get txt messeages everytime i use my card & knew it had already been taken off my card so i call them. They say they had nothing showing i had pd i told them i...Read more
I renewed my plan and my phone still had terrible service. They are misleading in what you get when you sign up for a plan. Your data and speed run out before you even renew your plan but stress the whole "unlimited" deal which you dont get! I tried to speak to someone...Read more
Where do i start> stars 0. Coverage sucks i drive in 4 directions from where i live loose connection on every trip. Phone will not get reception back until i go too airplane mode switch on and off to get it back! Photos will not download no mms. Support USELESS!! Save...Read more
My Family Mobile - Horrible
I have been with family mobile several years. I had always been satisfied with my service until TracFone took over. Bad service, lost payments that took several hours to rectify. I am switching to Metro PCS.
I signed up my Mom for Family Mobile Service and was not able to make or receive a single phone call properly. The cell phone coverage is terrible and it was basically non existent which made it impossible for her to make or receive any calls. When I called customer...Read more
Error code 16 This request was blocked by the security rules Thailand blocked access to " myfamilymobile.com " ... Thus I can not pay my bill by online internet service. Why would security block this address???? The following is complete entry from trying to pay my...Read more
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