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All was fine until a few months ago when they changed to Service Renewal plans.The billing changed every month.

When you call Customer Service, everyone is a Supervisor (and calls are not handled in US). I talked to three different people on three separate calls and got a different amount due and told i didnt have the plan i requested .

We switched to another carrier because of the poor service, and was told that this was not a valid reason for a refund!Service Will never use again and will not refer anyone!

Review about: My Family Mobile Phone Plan.

Reason of review: Problems with payment.

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