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Customer service

I have had my phone with Family Mobile for two years.It was fine. Since the buy out by Tracphone my billing date is three days early due to prepay policy.

I don't get my check until the third.I went to pay today with a credit card.They only accept debit or cash.I have to borrow the money so I can pay today otherwise my phone will be shut off tomarrow.

I'm very upset this makes my life harder. Looking for better carrier.

Review about: My Family Mobile Account.

Reason of review: Problems with payment.

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