Product: My Family Mobile Mobile Phone Service Clear all filters (0 of 39 reviews match)
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My Family Mobile - Worse service ever!

This is by far the worst service I have ever dealt with! Not only can you not watch videos on the horrible phone I got which is a Galaxy S7, but your phone calls are always disconnected! It's almost impossible to connect with Wi-Fi!
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My Family Mobile Mobile Phone Service
#1229566
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My Family Mobile - Rediculous!

Called to add a line to my plan, the lady who answered disconnected my line I was calling on. I called back on a different phone was told my sim was shut off and would have to wait 3 days to get my original phone reconnected... talked to a manager who said I just have to suck it up...ugh! So angry..
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My Family Mobile Mobile Phone Service
#1209843
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My Family Mobile - They suck

Wont let me send pictures with text messages when calling customer service they ask me if i have anothet phone which is stupid why cant they just tell me how to fix this problem on the phone im calling about hate this company going to switch provides on my next payday told thrm this and they could careless
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My Family Mobile Mobile Phone Service
#1202159
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I got new phones in Dec.For my kids for Christmas. What should have been an easy switch from old phones to new phones turned out to be a nightmare. All we were doing was actvating to the phones and deactivating the old ones. We were keeping the same plans, numbers etc....
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1.4
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My Family Mobile Mobile Phone Service
I liked
  • Affordable
I didn't like
  • Customer service
#1181853
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If anyone need good reliable phone server, family mobile is the the right one. Service is such a bad that without any reason you will have service outage. You may not have service at all for days. You will not be able to get voice mail as well. I have two lines with...
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My Family Mobile Mobile Phone Service
#1179712
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We signed up for Walmart Family Mobile in 2010/2011 (can't remember if December or January), back when it was actually powered by T-Mobile. Now it's run by tracfone, backed by the company "International Family Mobile". Since then, complaints are ignored and issues...
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1.0
Product
My Family Mobile Mobile Phone Service
I liked
  • It before walmart sold out to tracfone
I didn't like
  • Anything about the current service at all
#1171281
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Really don't know what you people could possibly be or griping about it's just a side of T-Mobile. Have not had one problem with the service at all! A slamming signal no matter where I go no data problems and comparison to the big guys which T-Mobile is one of Verizon...
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3.8
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My Family Mobile Mobile Phone Service
#1166191
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When you save a text message it stays for a few days then you have to re-save , which they say is for 7 days or so.but after 1-2 days they delete them and you have no way to recover them. I have been with them for several years but recently they changed their whole...
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1.9
Product
My Family Mobile Mobile Phone Service
#1165881
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I have been with family mobile for many years. Yes ive had issues here and there, but never the issues ive had since tracphone took over. I have had to call on multiple as in 4 or 5 different occasions because I would get a message saying unable to send message message...
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1.4
Product
My Family Mobile Mobile Phone Service
#1147640
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My Family Mobile - Need usa based wfm number

2 months and over 23hours of calls and 5 dif sim cards sent for 2 defective cells. Paying 2 months of service for unuseable cells Buying 4th cell as Replacement cause they again sent wrong sims. Im out over $350. I need to speak to a usa based person with wfm as walmart customer service says they dont handle wfm complaints.
1.4
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My Family Mobile Mobile Phone Service
#1143865
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