Product: My Family Mobile Mobile Phone Service Clear all filters (36 of 36 reviews match)
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I got new phones in Dec.For my kids for Christmas. What should have been an easy switch from old phones to new phones turned out to be a nightmare. All we were doing was actvating to the phones and deactivating the old ones. We were keeping the same plans, numbers etc....
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1.4
Product
My Family Mobile Mobile Phone Service
I liked
  • Affordable
I didn't like
  • Customer service
#1181853
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If anyone need good reliable phone server, family mobile is the the right one. Service is such a bad that without any reason you will have service outage. You may not have service at all for days. You will not be able to get voice mail as well. I have two lines with...
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My Family Mobile Mobile Phone Service
#1179712
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We signed up for Walmart Family Mobile in 2010/2011 (can't remember if December or January), back when it was actually powered by T-Mobile. Now it's run by tracfone, backed by the company "International Family Mobile". Since then, complaints are ignored and issues...
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1.0
Product
My Family Mobile Mobile Phone Service
I liked
  • It before walmart sold out to tracfone
I didn't like
  • Anything about the current service at all
#1171281
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Really don't know what you people could possibly be or griping about it's just a side of T-Mobile. Have not had one problem with the service at all! A slamming signal no matter where I go no data problems and comparison to the big guys which T-Mobile is one of Verizon...
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3.8
Product
My Family Mobile Mobile Phone Service
#1166191
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When you save a text message it stays for a few days then you have to re-save , which they say is for 7 days or so.but after 1-2 days they delete them and you have no way to recover them. I have been with them for several years but recently they changed their whole...
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1.9
Product
My Family Mobile Mobile Phone Service
#1165881
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I have been with family mobile for many years. Yes ive had issues here and there, but never the issues ive had since tracphone took over. I have had to call on multiple as in 4 or 5 different occasions because I would get a message saying unable to send message message...
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1.4
Product
My Family Mobile Mobile Phone Service
#1147640
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My Family Mobile - Need usa based wfm number

2 months and over 23hours of calls and 5 dif sim cards sent for 2 defective cells. Paying 2 months of service for unuseable cells Buying 4th cell as Replacement cause they again sent wrong sims. Im out over $350. I need to speak to a usa based person with wfm as walmart customer service says they dont handle wfm complaints.
1.4
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Diversity of Products or Services
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Product
My Family Mobile Mobile Phone Service
#1143865
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However, NO WiFi Calling feature available, and NO Tethering capability available :( Also, Family Mobile does not state that I have to pay Taxes and Surcharges fees, which is kind of annoying. I activated the service using a new number. However, I requested for 408...
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My Family Mobile Mobile Phone Service
#1138041
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My family switched to Walmart Family mobile about 2yrs ago. At first it was amazing. The service was great. I also liked the fact that I could monitor my son's phone use and set restrictions and it all could be done online. Then TracFone bought them.....and everything...
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1.0
Product
My Family Mobile Mobile Phone Service
I didn't like
  • Service
#1105840
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I have had Walmart Family Mobile for a few years. I was happy that you can bring your own unlocked phone and the service worked well for my wife and I. Then the billing issue came this month. The only phone which showed on the bill was my phone, not my wife's. To be...
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2.3
Product
My Family Mobile Mobile Phone Service
I didn't like
  • Errors in the system that led to billing errors
  • Website or customer service
#1104326
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